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What is Check-In Time?

Check-in time is 3:00 p.m.

What is Check-Out Time?

Check-out time is at 11:00 a.m.

What is the Hotel’s ADA Policy?

ADA compliant guest rooms are available at our Hanover, MD hotel and should be reserved in advance. Should you require an ADA room, please notify The Hotel Arundel. For more information, please contact The Hotel Arundel at 410-796-9830.

Do you have a pool?

Yes, our indoor pool is open from 12:00 pm (noon) to 8:30 pm Monday to Friday and 9:00 am to 8:30 pm on Saturday and Sunday.

Do you have a fitness center?

Yes, our fitness center is open 24 hours for guests and access is available with their room key. Fitness Center access is restricted to individuals 16 years of age and older.

How do I request an early check-in or late check-out with the hotel?

Please contact the hotel on the day of arrival by calling 410-796-9830 to request an early check-in. Any early check-in is based on availability. For a late check-out, please inquire at the desk upon arrival. Late check-out is based on availability and depending on the time requested, an additional charge may apply.

Does the hotel have free Wi-Fi?

Yes, The hotel offers complimentary wireless Internet access throughout the Hotel.

Does the room come with a safe?

Yes, a digital safe, large enough for a laptop, is standard in all of our guest rooms.

Is Alcohol Available?

Alcoholic beverage service is restricted to those 21 years or older. Valid identification must be presented when purchasing.

Does the Hotel Offer Gift Certificates?

Please contact The Hotel Arundel directly to purchase or redeem gift certificates.

What is the Minimum Age to Book a Hotel Room?

Must be 21 years or older to check in. Valid picture ID required upon check-in.

What is the Hotel’s Occupancy Policy?

An extra person charge of $10.00 per person will apply if there are more than 2 adults (18 years or older) in the guest room. Rollaway beds are not permitted in guest rooms with two queen beds. There is a $15.00 fee per night for rollaway beds placed in guest rooms.

Is Parking Available?

We offer complimentary self-parking in an adjacent covered garage.

What is the Hotel’s Payment Policy?

All guests must present a valid credit card or debit card as guaranteed method of payment upon arrival. Cash is not accepted at check-in. The credit/debit card presented will be authorized for the total amount of the guest’s stay plus an additional $50.00 per night for incidental charges. Nothing is charged to the credit/debit card until check-out. At check-out, the credit/debit card will be charged or the guest may pay cash for charges incurred. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution. The Hotel Arundel is not responsible for any resulting fees or charges.

If using a debit card, please be aware that the initial authorization amount will be automatically deducted from your account balance. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution. The Hotel Arundel is not responsible for any resulting fees or charges.

Is the Hotel Pet-Friendly?

Hotel Arundel participates in the Southern PAWs (Pets Are Welcome) program. At this time, dogs are permitted up to 100 lb. with a maximum of two dogs per room. A non-refundable $75 pet fee will be charged (per stay). A waiver will be required at check-in and you will receive your PAWs welcome kit. To learn more visit our PAWs page. All service animals are welcome.

Is Smoking Allowed?

The Hotel Arundel is 100% smoke free. There are designated smoking areas outside of the building. A $250 per day cleaning fee will be charged to the guest’s account should smoking occur anywhere inside The Hotel.

 

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